This Privacy Policy (“Policy”) governs data collection and usage as it pertains to the website (“application”) of Elite Diesel Pros, LLC (“Company”). For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.elitedieselpros.com. The Company’s application is a customer informational, appointment, and marketing tool. By using the Company application, you consent to the data practices described in this statement.

Collection of your Personal Information

To provide products and services to customers, the Company may collect personally identifiable information from customers, including:

• First and last name
• Mailing address
• Email address
• Phone number
• Other information as required or offered voluntarily.

We do not collect your personal data unless you voluntarily provide the information to us. However, you may be required to provide certain personal information to us when you elect to use our Company products and/or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from the Company or from selected third parties; (d) sending us an email, chat or text message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

Use of your Personal Information
The Company collects and uses your personal information in the following ways: 

• To operate and deliver the services you have requested
• To provide you with information, products, or services that you request from us
• To provide you with notices about your account
• To carry out the Company’s obligations and enforce our rights arising from contracts entered between you and the Company, including for billing and collection
• To notify you about changes to our website or the products and services we offer or provide through our website
• In other ways we may describe when you provide the information
  For other purposes with your consent.

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for such activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with the Company;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this application.

Email Communications
The Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, we may receive a notification when you open an email from the Company or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by requesting in writing via reply email or letter (see contact information below).

External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

Changes to This Statement
The Company reserves the right to change this Policy from time to time. For example, when there are changes to our services, changes in our data protection practices, or new legal requirements. When changes to this Policy are legally significant, we will inform you via an email sent to the primary email address specified in your account, by placing a prominent notice on our website application, and/or by updating the information within this privacy statement. Your continued use of this application and/or Company services after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by said Policy.

Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company representative at:

Elite Diesel Pros, LLC
1704 W FM 875
Midlothian, Texas 76065

Email Address:
aphillips@elitedieselpros.com

Effective as of July 01, 2024